Pedibare Help
How can we help?
Find quick answers, sizing guidance and practical help for Pedibare shoes, orders and returns.
Most asked
Most asked by parents.
Short answers for the questions that usually come first. Each answer links to the full guide when you need more detail.
How do I choose the right Pedibare size?
Measure both feet while your child is standing, then use the longer foot. Compare that measurement with the Pedibare Size Guide instead of choosing by age alone.
How much growing room should I leave?
Use the fit allowance shown in the Pedibare Size Guide. Avoid adding extra space on top of the guide unless a product page specifically says to.
What makes Pedibare a barefoot-style shoe?
Pedibare uses a foot-shaped toe area, a zero-drop sole and flexible construction. These are the core design ideas behind our barefoot-inspired approach.
How do I clean Pedibare shoes?
For routine cleaning, remove loose dirt and wipe gently with a soft, damp cloth. Material-specific care can vary by style.
How do I track my Pedibare order?
Use the tracking link in your shipping confirmation for the latest carrier updates. The Track Order page also shows where to check your order information and what to do if a delivery is delayed.
How do returns and exchanges work?
Returns and exchanges can be requested within 30 days of delivery. Keep try-ons clean and indoors, retain the original packaging, and contact Pedibare before sending a pair back. Customers cover return shipping unless the item is defective, damaged or incorrect due to a Pedibare product-quality or fulfillment issue.
Explore Pedibare
Go deeper when you need to.
Explore sizing, barefoot design and everyday shoe care in our focused guides.
Size & Fit Guide
Measure little feet, understand growing room and check the fit.
Explore guide → 02 / LEARNWhy Barefoot
Wide toe boxes, zero drop, natural flex and the thinking behind the design.
Explore guide → 03 / PRODUCT CAREMaterials & Care
Understand Knit, Mesh and PU styles, then learn how to care for each pair.
Explore guide →Order support
After you order.
Find delivery information, return instructions and help with your order.
Still need help?
We’re here for the little details.
For sizing, fit, products or an existing order, contact Pedibare. If your question is about an order, include your order number.