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Shipping policy

SHIPPING POLICY

Last updated: September 29, 2026

Pedibare currently ships to delivery addresses within the United States.

Please review the information below for order processing, shipping methods, delivery estimates, and shipping charges.

Order Processing

Orders are generally processed within 1–2 business days after the order is placed and payment is successfully received.

Processing time is separate from shipping time. Once your order has been processed and shipped, you will receive a shipping confirmation with available tracking information.

Shipping Options

Pedibare currently offers the following shipping options:

Standard Shipping
Estimated delivery: 3–5 business days
Shipping fee: $6.99

Free Standard Shipping
Available on qualifying orders over $49.

Express Shipping
Estimated delivery: 2–3 business days
Shipping fee: $12.99

Delivery estimates begin after your order has been processed and handed to the carrier.

Delivery Estimates

All delivery times are estimates and are not guaranteed.

Carrier delays, severe weather, high-volume shipping periods, or other circumstances outside Pedibare’s reasonable control may affect delivery times.

Once your order ships, please use the tracking information provided in your shipping confirmation for the latest carrier updates.

You can also visit our Track Order page:

https://pedibare.com/pages/track-order

Shipping Charges

Applicable shipping charges are displayed at checkout before you complete your purchase.

Orders that meet the qualifying threshold of over $49 are eligible for free standard shipping.

Express shipping is not included in the free standard shipping offer unless specifically stated otherwise.

Shipping Address

Please review your shipping address carefully before completing your order.

If you notice an error after placing your order, contact us as soon as possible at:

shopify@pedibare.com

We will do our best to assist, but we cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

Customers are responsible for providing a complete and accurate delivery address.

Order Tracking

Once your order has shipped, available tracking information will be sent to the email address associated with your order.

Carrier tracking may take some time to update after a shipping label is created.

For additional tracking help, visit:

https://pedibare.com/pages/track-order

Delayed Orders

If your tracking information has not updated or your package is taking longer than expected, please first review the latest carrier tracking status.

If you still need assistance, contact Pedibare at:

shopify@pedibare.com

Please include your order number so we can assist you more efficiently.

Delivered but Not Received

If your tracking information shows that your package has been delivered but you cannot locate it, please:

  • Check around the delivery location
  • Check with other members of your household
  • Check with neighbors or building staff, if applicable
  • Review the carrier’s delivery details

If you are still unable to locate the package, contact us at shopify@pedibare.com with your order number and available tracking information.

We will review the available information and help determine the appropriate next steps.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or contains an incorrect item, please contact us as soon as possible at:

shopify@pedibare.com

Please include:

  • Your order number
  • A brief description of the issue
  • Clear photos of the item
  • Photos of the packaging, if relevant

For confirmed product-quality or fulfillment issues caused by Pedibare, we will work with you on an appropriate replacement or refund in accordance with our Return and Refund Policy.

Taxes

Applicable sales taxes, where required, will be calculated and displayed at checkout.

Shipping Area

Pedibare currently ships only within the United States.

We do not currently offer international shipping.

Questions

For questions about shipping, delivery, tracking, or an existing order, contact:

Pedibare
Email: shopify@pedibare.com

You can also visit our Shipping & Delivery help page:

https://pedibare.com/pages/shipping